How does our virtual farmers market work?
We offer two different options to receive your purchases: Home delivery OR pick-up at our New Bedford food hub space.
Pick-Up
Pick-up is at Coastal Foodshed’s Food Hub Space in the Kilburn Mill: 127 W Rodney French Blvd., New Bedford. The pick-up fee is $2.99. (There is NO fee for SNAP/EBT/HIP orders.)
Pickup instructions: Customers picking up their orders will now come inside Coastal Foodshed’s retail store. For those who have accessibility concerns or are physically unable to come into Coastal Foodshed, we continue to offer curbside pickup. Just let us know in advance by calling 508-259-2647 and we’ll happily bring your order out to you.
Delivery
Delivery is available only if you live within the delivery area. No one needs to be home at the time of delivery. If you’d like us to leave it in a particular location, please specify in the notes section when you check out. We also recommend that if you are not home, to leave out a cooler and we will place cold items in there. The delivery fee is $6.99. You will receive a notification from your driver when they are on their way.
We are currently delivering to: Acushnet, Berkley, Dartmouth, Dighton, Fairhaven, Fall River, Freetown, Lakeville, Little Compton, Marion, Mattapoisett, New Bedford, Rochester, Somerset, Swansea, Taunton, Tiverton, Wareham and Westport.
We do not deliver to SNAP customers at this time. Pick-up is available for SNAP customers.
How to shop the Virtual Market using SNAP/HIP/EBT
There are two options to shop online using your SNAP/EBT/HIP benefits.
- PICK-UP: All SNAP customers can shop on our CFS Virtual Market and pick up your order in New Bedford at our food hub. You will pre-order through our market and pay upon pickup with your SNAP/EBT card.
- DELIVERY: Not available at this time.
- HIP benefits (learn more about the Healthy Incentive Program — earn extra SNAP money each month!) will be applied upon purchase. SNAP can only be applied to SNAP eligible items. All other non-eligible items can be charged with a credit card or paid with cash upon pickup. For first time customers, we will call you a day before to confirm your order and answer any questions you may have.
SNAP Customer FAQs:
1. Register for an account (click HERE for registration page)
2. Select what kind of customer you are: “Customers interested in delivery and pick-up purchasing with SNAP/EBT + HIP”
3. Choose your “Default Distribution Location” as SNAP Pickup at CFS Food Hub.
4. You are ready to start shopping!
We require all customers to have a credit card on file in case you don’t show up to pick up your order, or if you are not present at the time of delivery to process your EBT card. If you can’t pick up or aren’t home for delivery, please call us immediately to let us know. We can sometimes arrange for a different day, but once your order is packed, you are responsible for paying for these items. We cannot give vendors back their items that are often harvested or even baked that day specifically for your order. Your credit card will only be charged if food waste results from your failure to pick up your order or if we are unable to deliver your order during our delivery window.
If you are registered as a SNAP Customer, you can use your HIP Benefits when you shop on the market. Any product that is HIP eligible will say “This product is Healthy Incentive Program eligible” in the product description. For more information on the Healthy Incentives Program (HIP), please visit our hip page or call us at 508-259-2647.
We are currently delivering to: Acushnet, Berkley, Dartmouth, Dighton, Fairhaven, Fall River, Freetown, Lakeville, Little Compton, Marion, Mattapoisett, New Bedford, Rochester, Somerset, Swansea, Taunton, Tiverton, Wareham and Westport.
